Terms & Condition

Welcome to Expert Sofa Repair. By booking our services, visiting our website, or contacting us, you agree to the following Terms & Conditions. Please read them carefully.

1. Service Agreement

  1. Recliner Sofa Repair provides sofa repair, reupholstery, wooden polishing, recliner repair, and other furniture-related services.
  2. All services are subject to availability and service location (primarily Gurgaon & nearby areas).
  3. Our team will inspect the furniture before starting any repair work. Final pricing may vary based on condition and materials required.

2. Pricing & Payments

  1. Prices are provided after inspection or shared in advance based on customer description/photos.
  2. Any additional work required beyond the initial quote will be informed to the customer before proceeding.
  3. Payments must be made after service completion or as per agreed terms.
  4. We accept UPI, bank transfer, cash, or other agreed payment modes.
  5. No refunds will be issued once the work is completed and accepted by the customer.

3. Material & Warranty

  1. Materials (fabric, foam, leather, polish, etc.) will be shown to the customer before use.
  2. Warranty applies only to the specific work done and materials supplied by us.
  3. Warranty does not cover:
    • Damage due to misuse, water, pets, or rough handling
    • Damage occurring after shifting furniture
    • Natural wear and tear
  4. Third-party materials provided by the customer are not covered under warranty.

4. On-Site Service

  1. Some repairs are done at the customer’s home; others may require workshop handling.
  2. If furniture is taken to our workshop, proper receipt and delivery details will be provided.
  3. Customers must ensure there is enough working space at the service location.

5. Cancellation & Rescheduling

  1. Customers may cancel or reschedule service by contacting us at least 2 hours before the scheduled visit.
  2. Any material cost already purchased for custom orders will be chargeable.

6. Liability

  1. Recliner Sofa Repair is not responsible for:
    • Pre-existing damages
    • Structural defects
    • Damages caused due to inaccurate information provided by customers
  2. We ensure safe handling, but we are not liable for accidental damage caused by natural causes or electrical issues during recliner motor repair.

7. Photos & Portfolio Use

  1. Before/after photos of sofa repair may be used for portfolio & marketing purposes.
  2. If you do not want your photos used, please inform our team in advance.

8. Appointment Confirmation

  1. Booking via call, WhatsApp, website, or SMS will be considered confirmation.
  2. The customer must provide accurate address and contact details.

9. Privacy

We protect customer information and do not share contact details with any third party.
(Full Privacy Policy can be provided separately.)

10. Governing Law

All disputes are subject to Gurgaon (Haryana) jurisdiction only.

11. Contact Information

Expert Sofa Repair
📍Shop No. 5, near antriksh golf view 1, sector 78 Noida
📞 8630184004
📧 mohammadrizvi623@gmail.com